Frequently Asked Questions

How do I place an order?

Browse the shop, add your chosen products to the Order Bag, and submit your order request at checkout. We'll then reach out to you on WhatsApp to confirm the details and payment before dispatch.

What payment methods do you accept?

Currently, orders are confirmed and paid for over WhatsApp after your order request is received. We'll walk you through the available payment options when we reach out.

Do you deliver outside Kerala?

Yes — while we offer free shipping across Kerala, we also deliver across India. Shipping details for your location will be confirmed when we reach out about your order.

Can I return or exchange a product?

Yes, we offer easy returns. If something isn't right, message us on WhatsApp with your order details and we'll help sort it out.

Are the colors shown on the website accurate?

We try to represent colors as accurately as possible, but slight variations can occur due to screen settings and natural fabric texture. If you'd like more detail on a specific product's color, feel free to ask us on WhatsApp before ordering.

How do I track my order?

Once your order is confirmed, we'll keep you updated on its status directly over WhatsApp.

I created an account — is my information safe?

Yes. We only collect the details needed to process your orders. See our Privacy Policy for more information.